We dispatch all our orders to you via Australia Post. If you spend $99 or more at Prettygalboho, we will post your order to you free! If your order is less than $99, we will dispatch your order for a flat rate of $9.95 (within Australia ONLY)
International Orders - We welcome customers from all over the world to order from so even if you not living in Australia, we can deliver your products to you. We charge a standard fee of $29.95 for international deliveries but please note that this does not include any import duty or taxes that maybe levied by your own country.
|Delivery location||Estimated Delivery Time||Price|
|Australia||2 - 5 business days can be tracked on Australia Post||$9.95 Priority Shipping (Free for orders over $99 AUD)|
|International||10 - 15 *business days*||$29.95 Priority Shipping (Free for orders over $99 AUD)|
*All international purchases will be processed as quickly as possible, however, it is dependent on delivery country and customs, it may take up to 3 weeks. Your parcel will become trackable once it enters its country of delivery.
You may track your parcel simply by visiting the website for the delivery country's postal service and entering your tracking number into their online tracking service.
Although every care is taken to ensure your items arrive on time and in excellent condition very rarely damage or parcels loss in transit do occur. If you have received a damaged item or your parcel has not arrived within the timelines below please contact us and we will resolve the issue as quickly as possible.
Please note: that once your order has left our warehouse, we will be unable to make any changes to the shipping address or contents in the order. Prettygalboho is not responsible for missing parcels, if the incorrect address is provided, so please ensure all your details are correct before completing your purchase.
If you require any further assistance, please contact our customer service team.
Every “in-stock” order will be packaged and sent within 48 hours Monday to Friday (Does not including Weekends or Public Holidays) however there can be occasions in which another customer has purchased the same item at the same time. We will notify you as soon as possible and you will be given other options such as a refund, wait for stock to arrive (an estimated time will be given) or choose another item from Prettygalboho. The choice is yours – we want you to be happy not only with our jewelry but with our service!
Taxes & Custom Charges: Please note that you may be subject to any taxes, handling fees and customs clearance charges required from your country for importing goods. We cannot give you an estimate of this cost as it varies for each country. We urge you to contact your local customs office for further information regarding and costs and how to get your times cleared through customs.
Additional Shipping Information:
- Please allow 1-2 business days to process and Post your order
- Please refer to Taxes & Customs charges info above
- Please do not contact us until it has reached domestically 7 days/ Internationally 30 days due to unexpected delays with the Australian postal services
- Please be patient during busy periods. We will ship your order as fast as we can!
- Please Note that standard international shipping is a non-trackable service